Shipping Policy

Last Updated: July 14, 2026

Thank you for shopping with us at MotoFloat. We are committed to delivering your order quickly and efficiently.

Processing Time

• Orders are typically processed within 1–3 business days after payment is received.

• Orders are not processed or shipped on weekends or holidays.

• During high-volume periods, processing times may be slightly longer.

Shipping Times

Estimated delivery times:

• United States: 3–7 business days

• Canada: 7–14 business days

• International: 10–21 business days

Please note that delivery times are estimates and may vary due to carrier delays, customs processing, weather conditions, or other factors beyond our control.

Shipping Rates

Shipping charges are calculated at checkout based on your location and the selected shipping method. Promotional free shipping offers, when available, will be clearly displayed on our website.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing your tracking information. Please allow up to 24 hours for tracking information to update.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to an incorrect address provided at checkout. If you need to change your shipping address, please contact us as soon as possible after placing your order.

Lost or Stolen Packages

We are not responsible for packages that are lost or stolen after they have been marked as delivered by the shipping carrier. If your package is lost in transit, please contact us and we will do our best to assist you in filing a claim with the carrier.

International Orders

International customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their country.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery and include your order number and photos of the damaged item so we can assist you.

Contact Us

If you have any questions about shipping or your order, please contact us at:

Email: info@flowservice.ai

We appreciate your business and thank you for shopping with us.